A call Centre agency is a professional company with brick & mortar or cloud based facilities. Therefore, they stand ready to handle all types of customer support, sales, lead generation, or back office processing applications. Call Centre Agencies offer a great way to minimize fixed costs, increase sales production, and maximize your flexibility and scalability.

The advantages of working with Infinicom are as follows:
Eliminate Trial and Error – Sure, you can search trade publications or the internet for call centres.
Experience – We have dialled hundreds of campaigns over the years. Our principals have seen just about every type of campaign and are able to leverage this experience to maximize your chances of success.
Leverage – Some of our new clients have had negative experiences with external call centres in the past. Therefore, our consultants endeavour to make sure that doesn’t happen again
Advantages of Outsourcing | Increase Sales | Improve Customer Support | Reduce Call Centre Costs | Telemarketing

Call Centre Outsourcing is the process of hiring a call centre agency to handle your customer support, sales, lead generation or back office processing. In fact, you can outsource to an agency close to home or halfway around the world.

Providing support to your customers is often a difficult task. Human resource and technology issues can complicate the situation even further. Therefore, outsourcing to Infinicom can often be a great way to pull in talented agents and upgrade to the best technology with the flip of a switch!

Increasing sales is always the goal of most innovative businesses. However, most companies struggle to find new ways to start the “sales engine”. Outsourcing allows you to dramatically leverage the investments in technology and manpower already made by Infinicom. Therefore, our call centre stands ready to ramp the number of telemarketing agents on the phone and boost your conversions. Infinicom is ready to help you increase sales today!

Internal call centre operations can be expensive. Outsourcing can be a great way to turn fixed call centre costs into variables ones. This provides valuable flexibility and also ensures that you only pay for the agents you really need on a daily basis.

Outsourcing costs vary greatly based on the location of your partner. When you are ready to get some outsourcing proposals for your company, please contact us to discuss!

Hiring Infinicom is actually a fairly easy process. We will walk you through the process. From initial analysis of the situation, to country selection. We are “Your Call Centre Outsourcing Experts” and will help you generate leads and sales!

Telemarketing is the act of utilizing a telephone to market a product or service via outbound calls to businesses or consumers. To this end, many businesses conduct telemarketing operations with internal agents or by hiring an external call centre agency. Infinicom is a call centre consulting company that can help your business generate sales and leads.

Almost every business needs more leads. The problem is generating them at a reasonable cost. Using Infinicom might be a great way to decrease the cost per lead. Therefore, this will allow you to open up new markets and new databases that were not feasible internally.

The advantages of outsourcing to Infinicom include:
Flexibility to handle volume that is sporadic or seasonal.
Decrease Fixed Costs
Enhanced agent talent pool
Scalability to ramp up quickly as business improves
Ability to immediately upgrade technology by utilizing a state of the art call centre.

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